Alex Stapleton, Spanesi Americas Inc.
Jeramy Holloway, Spanesi Americas Inc.
Courtyard 2
Alex Stapleton, Spanesi Americas Inc.
Jeramy Holloway, Spanesi Americas Inc.
Courtyard 2
● Customer expectations; how to set them, and meet them!
● Blueprinting the repair; how to create a process for successful not stressful repairs,
● Quality control; inserting hard stops into your standard operating procedures to maintain
quality, control WIP and ensure goals are met,
● Finalizing the repair; sublets, QCs, and test drives
Courtyard 2